Eliana Ruby Hotel & Travel - Hanoi
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Eliana Ruby Hotel & Travel
No. of rooms
23
WiFi
Meals
We speak
VI
9.5/10
No. of rooms
23
WiFi
Meals
We speak
VI
9.5/10
Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided.
Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car.
Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided.
Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience.
Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.
The hotel day starts from hour 14:00 and ends at 12:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Junior Suite with Balcony. Air-conditioned room with a flat-screen TV.bathrooms are fitted with standing shower. ;
Family Suite. A spacious suite fitted with a flat-screen TV and soundproofing. ;
Superior Double Room. Air-conditioned room with a flat-screen TV, minibar and personal safe. En suite bathroom has a shower. ;
Superior Twin Room. Air-conditioned room with a flat-screen TV, minibar and personal safe. En suite bathroom has a shower. ;
Executive Suite. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.
Terrace
WiFi
Hand sanitizer in guest accommodation and key areas
Family rooms
24-hour security
Physical distancing rules followed
Tour desk
Luggage storage
Free WiFi
Staff follow all safety protocols as directed by local authorities
Trouser pressadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Physical distancing in dining areas
Soundproof rooms
Property is cleaned by professional cleaning companies
Thermometers for guests provided by property
Daily housekeeping
Chapel/shrine
Currency exchange
Cooking classoffsiteadditional charge
Kid-friendly buffet
Lift
Private check-in/check-out
Concierge service
Security alarm
Heating
24-hour front desk
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests
Laundryadditional charge
Breakfast takeaway containers
Dry cleaningadditional charge
Face masks for guests available
Express check-in/check-outadditional charge
Airport drop offadditional charge
Shuttle service
Guest accommodation sealed after cleaning
Air conditioning
Guest accommodation is disinfected between stays
Airport shuttle
Cashless payment available
WiFi available in all areas
Shuttle service (additional charge)
Non-smoking throughout
Fax/photocopyingadditional charge
Food can be delivered to guest accommodation
Bike toursadditional charge
Smoke alarms
Internet services
Invoice provided
Babysitting/child servicesadditional charge
CCTV outside property
All plates, cutlery, glasses and other tableware have been sanitized
Car hire
First aid kit available
Contactless check-in/check-out
Room service
Ironing serviceadditional charge
Access to health care professionals
Public transport ticketsadditional charge
Fruitsadditional charge
Mobile app for room service
Airport shuttle (additional charge)
Non-smoking rooms
Walking toursadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Lockers
Fire extinguishers
Key card access
Restaurant
CCTV in common areas
Airport pick upadditional charge
Vending machine (drinks)
Tour or class about local cultureadditional charge
Safety deposit box
Delivered food is securely covered
Guests have the option to cancel any cleaning services for their accommodation during their stay
Special diet menus (on request)