Silk Castle Hotel & Spa - Hanoi Old quarter - Hanoi
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Silk Castle Hotel & Spa - Hanoi Old quarter
No. of rooms
22
WiFi
Spa/wellness
Meals
We speak
VI
7.9/10
No. of rooms
22
WiFi
Spa/wellness
Meals
We speak
VI
7.9/10
Set in Hanoi and with Thang Long Water Puppet Theater reachable within 100 metres, Silk Castle Hotel & Spa - Hanoi Old quarter offers concierge services, allergy-free rooms, a shared lounge, free WiFi throughout the property and a restaurant. This 3-star hotel offers a tour desk and luggage storage space. The accommodation provides room service, a 24-hour front desk and currency exchange for guests.
The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet.guest rooms feature a wardrobe.
The breakfast offers à la carte, continental or Asian options.
Popular points of interest near Silk Castle Hotel & Spa - Hanoi Old quarter include Hoan Kiem Lake, Hanoi Old City Gate and Trang Tien Plaza. Noi Bai International Airport is 24 km from the property, and the property offers a paid airport shuttle service.
The hotel day starts from hour 14:00 and ends at 12:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Superior Double Room. This double room has a private entrance, soundproofing and teacoffee maker. This room has no window. ;
Superior Twin Room. This twin room features air conditioning, minibar and private entrance. This room has no window. ;
Deluxe Double Room. This double room has a minibar, soundproofing and private entrance. This room has city view. ;
Deluxe Family Room. This family room features a minibar, private entrance and soundproofing. This room has no window. ;
Family Suite. This double room has a minibar, soundproofing and private entrance. This room has city view.
Fire extinguishers
Face masks for guests available
Hair styling
Concierge service
Internet services
Airport shuttle (additional charge)
Airport pick upadditional charge
Body scrub
Key card access
Light therapy
Pedicure
Security alarm
Heating
Massage chair
Body treatments
Staff follow all safety protocols as directed by local authorities
Head massage
24-hour security
Family rooms
Room service
Express check-in/check-out
Shared lounge/TV area
Food can be delivered to guest accommodation
Hair treatments
Linens, towels and laundry washed in accordance with local authority guidelines
Safety deposit box
CCTV in common areas
Tour desk
Couples massage
Tour or class about local cultureadditional charge
Fruits
Hair colouring
Free WiFi
Smoke alarms
Hand massage
Physical distancing in dining areas
Use of cleaning chemicals that are effective against Coronavirus
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Strollers
Breakfast takeaway containers
Foot massage
First aid kit available
WiFi
Back massage
Massageadditional charge
Non-smoking rooms
Guests have the option to cancel any cleaning services for their accommodation during their stay
Ironing serviceadditional charge
24-hour front desk
Daily housekeeping
Fax/photocopying
Airport shuttle
Airport drop offadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Public transport ticketsadditional charge
Non-smoking throughout
Invoice provided
Spa and wellness centreadditional charge
WiFi available in all areas
Spa lounge/relaxation area
Manicure
Cooking classoffsiteadditional charge
Make up services
Full body massage
Luggage storage
Cashless payment available
Neck massage
Guest accommodation is disinfected between stays
Car hire
Laundryadditional charge
Property is cleaned by professional cleaning companies
Walking toursadditional charge
Access to health care professionals
Spa/wellness packages
Allergy-free room
Lift
Lockers
Key access
Physical distancing rules followed
Body wrap
Shared stationery such as printed menus, magazines, pens, and paper removed
Spa facilities
Shuttle service (additional charge)
Foot bath
Hair cut
Restaurant
Hand sanitizer in guest accommodation and key areas
Facial treatments
Dry cleaningadditional charge
Trouser press
Beauty Services
Waxing services
Private check-in/check-out
Soundproof rooms
Air conditioning
Designated smoking area
Currency exchange
Process in place to check health of guests
Bike toursadditional charge
Shuttle service
